For Patients & Visitors

Visitation

The Adventist Health Hanford and Selma hospitals have a liberal visitation policy to encourage family and friends to be with their loved ones while they are in our care. Please help us continue this practice by acknowledging the care needs and visitation rights of other patients. Those visiting patients in semiprivate rooms should be respectful of both patients by:

• Not overcrowding the room with visitors.
• Keeping conversations at low volume.
• Turning off overhead lights and TVs at reasonable evening hours.

Check at the nursing station for unit-specific hours. If you have concerns, please speak with a caregiver.

Customer Relations

If you should have any issues, please contact your caregiver immediately. Should you have questions about the hospital, comments about care or suggestions for service improvement, we encourage you to contact Administration by dialing "0" from an in-house phone or by dialing the following:

Central Valley General Hospital: 559-583-2207

Hanford Community Medical Center: 559-585-5110

Selma Community Hospital: 559-891-6201

If you would like further guidance on resolving concerns, please click here.

Parking

Patient and visitor parking spaces are designated with white lines. Please do not park in spaces with yellow lines, which indicate restricted parking.

 

Cell Phones and Telephones

Cell phones may be used in most areas of the hospital. Cell phones may not be used in areas using sensitive equipment (such as intensive care unit, critical care unit, surgery and recovery rooms).

We encourage you to respect the privacy of patients by taking your call away from highly populated areas such as the waiting room. Most patient rooms have telephones for patient use.

Smoking

Smoking is restricted to signed, designated areas only. Smoking is not permitted inside or next to buildings.

 

Chapel

At Hanford Community Medical Center, the chapel is next to the Radiology Waiting Room, near the hallway to the Intensive Care Unit. The chaplain’s phone number for Hanford Community and Central Valley General Hospital is 559-585-5461.

At Selma Community Hospital, the chapel is off the hallway between the Women’s Services and Medical/Surgical units. The chaplain’s phone number for Selma Community is 559-891-6350.

Front Lobby Information Desk

Staff members and volunteers at our hospital front lobby desks are happy to help you find a room or a patient or assist you in any way they can. Please feel free to ask.

 

Food and Drink

Please do not eat or drink anywhere but in the cafeteria. Learn about our dining facilities by clicking here.

 

Gift Shop

The gift shops at each hospital's front entrance are stocked with lovely flowers and gifts and delicious See's candy and other treats. Gift orders may be made by phone by calling the numbers below or online by clicking here.

Gift Shop Hours and Phone Numbers

Central Valley General Hospital

Monday–Friday, 8 a.m. to 4 p.m.; Sunday, 11 a.m. to 3 p.m.

559-583-2227

Hanford Community Medical Center

Monday–Thursday, 9 a.m. to 8 p.m.; Friday, 9 a.m. to 4 p.m.

559-585-5494

Selma Community Hospital

Monday-Friday, 10 a.m. to 5 p.m.

559-891-6214

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